1. How to set the bracelet/watch time?
Open the APP, turn on Bluetooth and connect the bracelet to automatically synchronize the time;

2. How to view the notification content of the bracelet/watch?
Click the information function icon in the function list to enter, and then click a single message to view the content of the message received by the watch.

3. How to use the camera function?
When the bracelet is successfully connected to the APP, click on the remote control to take a photo, and click the button on the bracelet photo interface.

4. How to check the battery level of the watch/bracelet?
You can check the battery level on the APP device interface, and you can also check the battery level by swiping down on the watch dial interface.

5. How to use the music control function?
When the watch is successfully connected to the APP, open the mobile music player, play the music in the download list, and click Play - Pause - Previous/Next Song - Adjust the volume on the watch music interface. (Some mobile phone built-in music players do not support it, you can try other players)

6. How long does it take for the watch/bracelet to be fully charged?
Generally, it can be fully charged in 2 hours. It is recommended to charge for more than 2.5 hours to maximize the battery performance.

7. How to turn off the watch/bracelet?
First switch to the settings interface, find the "System" option and click to enter, then find the power off button and click it. At this time, the prompt "Confirm Shutdown" will be displayed, click "Confirm" or ""; long press the watch power button or plug in Just charge and turn on.

8. How to connect the watch/wristband/synchronize data?
Android phone: Turn on Bluetooth, open the APP, click Add Device, click Scanned to Watch Device. After the phone is successfully connected, the bracelet data will be synchronized to the APP. (There is no need to connect the mobile phone's Bluetooth in the mobile phone settings. If you click to cancel the pairing after connection, otherwise it will affect the connection of the bracelet in the APP)
Apple mobile phone: Turn on Bluetooth, open the APP, click Add Device, click on the scanned watch device, when the pairing box pops up, click Pair. After the bracelet is successfully connected, the bracelet data will be synchronized to the APP.

9. Why can’t the watch/bracelet receive push messages?
Android phone settings:
1. Confirm that the message push switch is turned on in the APP
2. Confirm whether the message can be displayed normally in the notification bar of the mobile phone. The bracelet push message is by reading the message in the notification bar of the mobile phone; if there is no message in the notification bar of the mobile phone, The bracelet cannot receive push notifications. (You need to find the notification status bar in the mobile phone settings, open WeChat, QQ, phone calls, text messages, etc.)
3. Open the APP - click on other settings - click on accessibility - open the APP
4. Open WeChat - click me - click settings - click new message notification - turn on notification to display message details
5. Open QQ - click Settings - click New Message Notification - turn on notification to display message content

Apple phone settings:
1. Confirm that the message push switch is turned on in the APP
2. Open the phone settings - click on notifications - click on WeChat, QQ, phone, SMS - turn on allow notifications and display them in the "Notification Center"
3. Open WeChat - click me - click settings - click new message notification - turn on notification to display message details
4. Open QQ - click Settings - click New Message Notification - turn on notification to display message content

10. How to unbind the bracelet?
Android phone: Open the APP, then click the unbind button to confirm the connection.
Apple mobile phone: Open the APP, then click the unbind button, find our bracelet in the Bluetooth settings of the phone, click the small exclamation mark at the back, and then choose to ignore this device.

11. Can’t connect the bracelet/watch?
Turn on Bluetooth on your phone, open the APP, click Unbind, and rebind.

12. Is the watch/bracelet waterproof?
The bracelet is not waterproof against steam, warm water, or hot water, but it can prevent daily splashing water. (It is not recommended to wear the bracelet while swimming, as it may be affected by water pressure and chemical corrosion)

13. Why does the watch/bracelet not display the weather?
When you want to check the real-time weather, open the APP and the bracelet successfully connects to obtain weather data.

14. Why is there no data in the weekly activity report and weekly sleep report?
Here we need to distinguish between daily step counting data, sleep data or weekly step counting data, sleep data, and check them on different pages of the APP. Daily step counting data can be viewed on the homepage, and daily sleep data can be viewed on the sleep details page.

15.Why does the watch/bracelet not count steps?
When the watch is in sleep state, the watch does not count steps. For example, when you get up in the morning, the bracelet needs to be awake before it starts counting steps. Wear the bracelet and walk a few dozen steps in a row to see if the watch can count your steps. Step counting has an automatic learning process. It automatically adapts according to different people's behaviors, and the watch's step counting will become more and more accurate.

16. How to monitor sleep?
When people sleep, they are generally in a still state. When they turn over and move their arms, the watch's sensors will record changes in activity. The bracelet is worn on the wrist. It constantly tracks changes in body movement and determines whether the person is sleeping. In order to monitor sleep accurately and effectively, we have set unique monitoring conditions. Only bracelet data that truly meets the conditions will be recorded as valid sleep data.

17. Why is there no sleep data when I wear a watch/band to sleep?
1. The body moves too frequently during sleep, the sleep quality is very poor, and the bracelet recognizes it as a non-sleeping state.
2. Only the sleep time between 8 pm and 10 am will be recorded.

18. Why does the watch/bracelet not light up when I turn my wrist?
First open the APP and make sure that the switch for turning your wrist to turn on the screen is not turned off. We set the condition for turning your wrist to turn on the screen when your wrist is tilted more than 30 degrees inward of the body to turn on the screen. In addition, if you are in sleep state, turning your wrist to turn on the screen during power saving mode and do not disturb mode is also unavailable.

19.Why does the watch/band often disconnect?
Hello, this situation may be caused by the mobile phone system blocking or cleaning the software, causing the software to not run properly. Please set the mobile phone according to different brands.
1. Find startup management in the phone settings or security center
2. Find the APP and authorize it